Recently we got a call from Zach at Eco-H2O here in Edmonton (www.eco-h2o.ca).  The Hudson House Condo building was having trouble with their Water Sourced Heat Pump System.  

We determined that the old Exeter panel was having some issues.  It would not let us change any of the setpoints as described in their manual.  

The old panel was approaching 30 years old.  Time for a change.